Authenticity Guarantee

At Glam, authenticity is at the heart of everything we do. We guarantee that every piece of jewelry you purchase from us is 100% genuine and of the highest quality.

Our Authenticity Promise

Genuine Materials

  • All precious metals are certified and hallmarked
  • Gemstones are natural or clearly labeled as lab-created
  • Diamonds come with certification from recognized laboratories
  • Pearls are genuine cultured or natural pearls

Certified Quality

  • BIS hallmark for gold and silver (as applicable)
  • Certificate of Authenticity with every purchase
  • Gemstone certification for precious stones
  • Rigorous quality checks before shipping

Transparent Sourcing

  • All metals sourced from certified refiners
  • Gemstones from ethical and conflict-free sources
  • Partnerships with renowned artisans
  • Full disclosure of treatments or enhancements

Expert Craftsmanship

  • Skilled artisans with generations of experience
  • Master craftsmen specializing in fine jewelry
  • Quality control at every stage
  • Traditional techniques with modern technology

Hallmarking Standards

Gold

  • 22K Gold: 916 hallmark (91.6% pure gold)
  • 18K Gold: 750 hallmark (75% pure gold)
  • 14K Gold: 585 hallmark (58.5% pure gold)

Silver

  • Sterling Silver: 925 hallmark (92.5% pure silver)

Platinum

  • 950 Platinum (95% pure platinum)

Diamond Certification

All diamonds above 0.30 carats come with certificates from recognized gemological laboratories including:

  • Gemological Institute of America (GIA)
  • International Gemological Institute (IGI)
  • Gem Certification & Assurance Lab (GCAL)

What You'll Receive

With each purchase, you get:

  1. Certificate of Authenticity
    • Item description and specifications
    • Metal type, purity, and weight
    • Gemstone details (if applicable)
    • Unique serial number
    • Date of purchase
  2. Jewelry Care Card
    • Cleaning instructions
    • Storage recommendations
    • Maintenance tips
  3. Warranty Card
    • Lifetime warranty details
    • Service information
    • Contact details

Our Guarantee

If you ever doubt the authenticity of your Glam jewelry:

  • Contact us immediately with your concerns
  • We'll arrange for independent verification
  • If found to be not as described, we'll provide a full refund
  • No questions asked, no time limit

Ethical Practices

We are committed to:

  • Kimberley Process Certification for conflict-free diamonds
  • Responsible Jewellery Council (RJC) standards
  • Fair trade practices
  • Sustainable and ethical sourcing

Why Choose Glam

  • Expertise in fine jewelry
  • Partnerships with certified manufacturers
  • Stringent quality control processes
  • Transparent business practices
  • Customer satisfaction guarantee
  • Industry-leading warranty

Contact Our Experts

Have questions about authenticity? Email us at support@glamyug.com

At Glam, your trust is our most valuable asset. We stand behind every piece we sell with our unwavering commitment to authenticity and quality.

Last updated: October 11, 2025

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